Struggling to get in touch with HDFC Customer Care? You don’t have to anymore!
This article will provide you with the best methods to contact HDFC customer care and give you the information you need.
Find out more and make sure you can quickly and easily get in touch with the right people.
Customer Care Number of HDFC Credit Card
If you’re having issues with your HDFC credit card, calling the HDFC customer care number can be an effective way to resolve your concerns promptly.
Here are the steps to contact HDFC customer care:
1. Find the appropriate HDFC customer care number for your city or region. You can find this information on the HDFC website.
2. Dial the number and listen to the automated voice prompts. Press the number corresponding to your query (lost card, card application status, billing inquiry, etc.).
3. Once you’re connected to a customer care representative, explain your issue in detail.
4. Provide your credit card details and personal information as requested.
5. Listen carefully to the representative’s response and follow their instructions for resolution.
Pro tip: It’s always a good idea to keep a record of your customer care call. Write down the representative’s name and ID number, the time and date of the call, and a summary of the conversation. This information can be useful if you need to escalate your concern to a higher authority.
Customer Care of HDFC Credit Card
HDFC Bank offers several ways to contact its customer care for its credit card services. The best way to contact HDFC customer care depends on the urgency of your query and your preferred mode of communication.
Here are the different ways to contact HDFC customer care for credit card services:
Phone banking: Call the HDFC customer care toll-free number (1800 266 4332) or (1800 266 4332) to get immediate assistance with your credit card queries.
Email: Write to HDFC Bank at customerservices.cards@hdfcbank.com and get a fast response to your credit card queries.
Online grievance redressal portal: Register and lodge your grievance through HDFC Bank’s online grievance redressal portal https://www.hdfcbank.com/htdocs/common/customer_center.htm#customer-care under the credit card category.
Branch visit: Walk into your nearest HDFC Bank branch and seek assistance with your credit card queries at the customer care desk.
Twitter: Tweet your credit card queries to HDFC Bank’s official Twitter handle @HDFCBank_Cares and get a prompt response.
Depending on the complexity of your credit card grievance, it’s advisable first to try phone banking or tweeting your query to HDFC Bank’s customer service. For routine requests such as checking your current balance, outstanding dues, or to deactivate your credit card, phone banking is the quickest and most effective solution.
Pro-tip: Keep your credit card details handy when contacting HDFC customer care for a smooth and hassle-free experience.
It’s always a good idea to keep a record of your customer care call. Write down the representative’s name and ID number, the time and date of the call, and a summary of the conversation.
HDFC Customer Care Number Timings
The best way to contact HDFC customer care is by calling their customer care number during their working hours.
HDFC customer care number timings are:
For banking products – 24 x 7
For credit cards – 24 x 7
For loans – Monday to Friday (8 am to 8 pm) and Saturday (8 am to 4 pm)
If you call outside these hours or on a national holiday, you will receive an automated response telling you to call back during working hours.
Pro tip: Before calling HDFC customer care, make sure you have your account or credit card number handy, as you will be asked to provide it for verification purposes. This will help make the process smoother and faster.
Before contacting HDFC customer care, make sure you have all the necessary information and details to help the representative assist you better.
HDFC Customer Care Timings
Contacting HDFC customer care can be a hassle, especially if you are not aware of their working hours. To make your inquiry or complaints more accessible, here are the HDFC customer care timings for different channels.
HDFC Bank offers multiple ways to contact its customer care service, including phone, email, chat, and social media.
Here are the HDFC customer care timings:
Phone call: HDFC customer care through phone call is available 24/7. You can call on the toll-free number 1800 266 4332 or 1800 258 3838 for any general queries or support related to HDFC banking products or services.
Email: You can email your complaints or queries at support@hdfcbank.com. The HDFC customer care team will respond within 24 hours.
Chat: HDFC customer care through chat is available from Monday to Friday between 9:30 am to 6:30 pm and on Saturdays between 9:30 am to 1:30 pm. The chat feature is available on the HDFC website and mobile application.
Social media: You can connect with HDFC customer care representatives through Facebook and Twitter between 9:30 am to 5:30 pm on weekdays only.
Knowing HDFC customer care timings for different channels will help you choose the most convenient and time-saving way to reach them for any queries or complaints.
Pro tip- Before contacting HDFC customer care, make sure you have all the necessary information and details to help the representative assist you better.
HDFC Limited Customer Care
When it comes to contacting HDFC Customer Care, the best way to get in touch is via their toll-free number. You can reach out to HDFC Customer Care at 1800-258-3838 (for Indian customers) or +91-44- 23625600 (for customers outside India). The line is available 24×7, and you can speak with a customer service representative directly for your banking queries or complaints.
To ensure a seamless and speedy call experience, keep your HDFC Credit Card or Customer Identification Number ready before making the call. Additionally, you can also get in touch with HDFC Customer Care by sending an email to support@hdfcbank.com. For credit card-related queries, write to customerservices.cards@hdfcbank.com. For Loan Services, you can visit the HDFC website and raise a service request through the ‘Service Request’ feature, or login to your HDFC NetBanking account and reach out via the ‘Request’ section.
HDFC also offers virtual assistant service ‘EVA’ on its website and mobile app, which uses AI technology to assist with banking services and complaints. So, whether you’re facing a technical issue or have a query about your account, there are various ways to contact HDFC Customer Care to get your concern addressed in a quick and efficient manner.
Pro Tip: Keep your customer identification number handy while contacting HDFC Customer Care for a seamless experience.
