Struggling with how to use your HDFC Credit Card? Are you in search of solutions to common problems related to it?
You are in the right place. Here you will find answers to the most frequently asked questions about HDFC Credit Card Customer Care, helping you make the most of your credit card.
HDFC CC Customer Care
If you are an HDFC credit card customer, you may have several questions about the credit card customer care services. Here are some of the frequently asked questions about HDFC credit card customer care services.
Q.1 How can I get in touch with the HDFC credit card customer care team?
A. You can get in touch with the HDFC credit card customer care team through their toll-free number, email, or live chat option on the official HDFC Bank website.
Q.2 What services can I avail of from the HDFC credit card customer care team?
A. You can avail of several services from the HDFC credit card customer care team, including reporting a lost or stolen credit card, checking your credit card balance, requesting a new credit card PIN, or filing a dispute against a fraudulent transaction.
Q.3 How long does it take for the HDFC credit card customer care team to resolve a query or complaint?
A. The HDFC credit card customer care team strives to resolve all queries and complaints at the earliest, usually within a few working days.
Q.4 Are there any charges for contacting the HDFC credit card customer care team?
A. No, contacting the HDFC credit card customer care team is free of charge.
If you have any other queries or complaints, do not hesitate to get in touch with the HDFC credit card customer care team for assistance.
How can I check the status of my HDFC credit card application?
HDFC CC Customer Care Number
If you are an HDFC credit cardholder and you have any questions or concerns, you can get in touch with the HDFC credit card customer care team at 18002664332. They are available to assist you 24/7 with anything related to your HDFC credit card.
Here are some frequently asked questions (FAQs) that HDFC credit card customers often have for customer care:
1. How can I check the status of my HDFC credit card application?
2. What is the process to report a lost or stolen HDFC credit card?
3. How can I change my HDFC credit card PIN?
4. What is the process to redeem HDFC credit card reward points?
5. How can I pay my HDFC credit card bill online?
These are just a few of the queries that the HDFC credit card customer care team can help you with. Remember to keep your credit card number handy when you call for assistance.
How to Contact HDFC Customer Care
If you’re an HDFC credit cardholder and need assistance, you can reach out to HDFC customer care through multiple channels. Here are the different ways to contact HDFC customer care:
Call HDFC’s 24×7 customer care toll-free number – 18002664332 or 1800221006.
Use HDFC’s virtual assistant Eva on the HDFC website or the HDFC mobile app.
Connect with HDFC customer care through their social media handles.
Email HDFC customer care at customerservices.cards@hdfcbank.com
HDFC Credit Card Customer Care FAQs:
Q. What should be done if my HDFC credit card is lost or stolen?
A. You need to immediately report the incident to HDFC’s customer care number and block your card. HDFC will issue a new card with a new number.
Q. How can I track my credit card application status?
A. You can track your HDFC credit card application status by visiting the HDFC website and entering your application reference number.
Q. How can I redeem my HDFC credit card reward points?
A. You can redeem your HDFC credit card reward points by logging onto the HDFC website or mobile app and selecting the Rewards Catalogue. There, you can choose your rewards and place an order.
Pro tip – Keep your HDFC credit card number and other personal details handy when contacting customer care for a quicker resolution of your query.
Contact HDFC Customer Care
If you need to contact HDFC customer care regarding your credit card, you may have some common questions that can be answered through their FAQs (Frequently Asked Questions) section. Here are some of the frequently asked questions regarding HDFC credit card customer care:
- How can I contact HDFC customer care for credit card assistance?
- What should I do if my credit card is lost or stolen?
- How can I check my credit card balance online?
- How can I report fraudulent credit card charges?
- What do I do if I don’t recognize a charge on my credit card statement?
- How can I pay my credit card bill online?
- How can I set up automatic payments for my credit card?
- What are the fees and charges associated with HDFC credit cards?
- How can I redeem my credit card reward points?
- How can I upgrade or change my HDFC credit card?
By referring to the HDFC credit card customer care FAQs, you can quickly find answers to most of your questions, saving you time and effort. If you can’t find the information you need, you can contact HDFC customer care directly for personalised assistance.
Pro tip: Save the HDFC customer care number in your phone for easy access in the future.
How do I Contact HDFC Customer Care
If you need to contact HDFC Customer Care regarding your credit card, you may have some frequently asked questions that need answers. Below are the most commonly asked HDFC credit card customer care FAQs.
Q. What is the contact number for HDFC credit card customer care?
A. The toll-free HDFC credit card customer care number is 1800 266 4332. You can call this number to report lost or stolen cards, dispute charges or inquire about your account.
Q. What is the email address of HDFC customer care?
A. You can email HDFC customer care at customerservices.cards@hdfcbank.com
Q. What is the process to report a lost or stolen credit card?
A. You can report a lost or stolen card by calling the HDFC customer care toll-free number 1800 266 4332 or by logging into HDFC NetBanking and blocking the card.
Q. How can I know my credit card balance?
A. You can check your HDFC credit card balance via phone banking, SMS, NetBanking, or mobile app.
Now that you know the HDFC credit card customer care FAQs, you can easily get in touch with the team to resolve your concerns or queries.
Choose your preferred language: You will be prompted to choose between English, Hindi, and local languages.
How to Contact HDFC Credit Card Customer Care
If you have questions or concerns related to your HDFC credit card, reaching out to their customer care services is the best way to get help. Here are the steps to contact the HDFC credit card customer care team:
1. Dial the customer care number: HDFC Bank credit cardholders can contact customer care by calling the toll-free number 1800 425 4332. If you are calling from a non-Indian phone number, you can contact their customer care team at +91 22 6160 6161.
2. Choose your preferred language: You will be prompted to choose between English, Hindi, and local languages.
3. Select the right option: You will be directed to a menu of options. Choose the one that most accurately describes your inquiry, for example, reporting a lost card, checking your account balance, or disputing a transaction. Once connected to the customer service representative, explain your issue or ask your question for a speedy resolution.
Here are the answers to some of the most common HDFC credit card customer care FAQs:
Q. What happens if my card is lost or stolen?
A. You should immediately report the incident by contacting the HDFC credit card customer care team. They will block your old card and issue a new one with a new card number and PIN.
Q. How do I check my credit card balance?
A. You can check your HDFC credit card balance through Netbanking, ATM, SMS or the HDFC mobile app.
Q. How can I dispute a transaction on my statement?
A. You can raise a dispute for an HDFC credit card transaction by contacting customer care within 30 days of the transaction.
